What we
bring to You

OCS delivers service to you using a team approach. Your technology needs
will not be tied to the limitations of a ‘break/fix’ IT person as often happens
with small service providers. Instead, as an OCS client, you will find a team
of support engineers and customer service professionals working with you
to deliver the best IT services and customer care the industry has to offer.

Your client services team includes:

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A team of support engineers who take responsibility for the day-to-day servicing.

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Operations representatives who are responsible for client communications, scheduling and general requests.

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Senior resources to handle specialized projects, virtual CIO capabilities, or high level strategic planning.

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A team of support engineers who take responsibility for the day-to-day servicing.

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Senior resources to handle specialized projects, virtual CIO capabilities, or high level strategic planning.

OCS’s management and support of your IT network is implemented remotely and through regular on-site visits. Our Operations Department also provides you with remote phone support from seasoned technical experts for server, desktop, and network issues. Working in conjunction with your technology management consultants, OCS delivers fast and efficient service during regular business hours, as well as offering emergency after hour help in case an issue arises that needs our immediate attention. All this ensures your IT environment is safeguarded 24/7.

How You benefit from using OCS:

  • Focus on what you do best
  • Purchasing Power
  • Reduce Cost and Control Operating Expenses
  • Access to Highly Specialized Talent
  • On-Demand Resources
  • Increase Productivity
  • Reduce Downtime
  • Attract and Retain Employees
  • Access to otherwise unavailable vendor Support